Privacy Policy

1. Who we are

1. 我们是谁

本隐私政策适用于 VANCH AI E-com（VANCH AI）运营的网站、报告中心和相关 AI 电商工作流。隐私问题或数据请求可发送至 [email protected]。

This policy applies to the website, report center, and related AI e-commerce workflows operated by VANCH AI E-com (VANCH AI). Privacy questions or data requests can be sent to [email protected].

2. Information we may process

2. 我们可能处理的信息

根据你使用的功能，我们可能处理：姓名、邮箱和联系信息；你主动提交的商品资料、图片、音视频、品牌素材和报告需求；网站访问日志、设备和浏览器信息；以及为连接第三方平台而生成的授权标识或技术令牌。

Depending on the feature you use, we may process your name, email, and contact details; product materials, images, audio, video, brand assets, and report requests you submit; website access logs, device and browser information; and authorization identifiers or technical tokens needed to connect a third-party platform.

3. TikTok integration

3. TikTok 集成

如果你授权 TikTok Login Kit 或 Content Posting API，我们可能处理 TikTok 提供的公开基本资料标识（例如 open_id、显示名称或头像）以及完成授权所需的令牌。当前工作流的目标是把准备好的中文学习视频上传到创作者草稿箱；发布和定时发布仍由创作者在 TikTok 中审核和完成。我们不会索要你的 TikTok 密码。

If you authorize TikTok Login Kit or the Content Posting API, we may process basic profile identifiers provided by TikTok (such as open_id, display name, or avatar) and tokens needed for authorization. The current workflow is designed to upload a prepared Chinese-learning video to the creator's draft inbox; the creator reviews and completes publication or scheduling in TikTok. We do not ask for your TikTok password.

4. How we use information

4. 信息用途

我们使用信息来提供、维护和改进网站与工作流；回应咨询和交付报告；验证授权、上传草稿和排查技术问题；保护服务安全；遵守法律或平台要求。我们不会出售个人信息，也不会把 TikTok 授权信息用于与已授权功能无关的用途。

We use information to provide, maintain, and improve the website and workflows; respond to enquiries and deliver reports; validate authorization, upload drafts, and troubleshoot technical issues; protect service security; and meet legal or platform requirements. We do not sell personal information or use TikTok authorization information for purposes unrelated to the authorized feature.

5. Sharing and retention

5. 共享与保留

我们只会在提供服务所需的范围内使用可信赖的基础设施、云服务和经你授权的第三方平台。信息保留时间取决于服务目的、授权状态、法律要求和争议处理需要；当不再需要时，我们会删除、匿名化或安全处置。

We use trusted infrastructure, cloud services, and third-party platforms you authorize only as needed to provide the service. Retention depends on the purpose, authorization status, legal requirements, and dispute-handling needs; when information is no longer needed, we delete, anonymize, or securely dispose of it.

6. Security and your choices

6. 安全与选择

我们采用合理的访问控制、传输保护和最小化处理措施，但任何互联网服务都不能保证绝对安全。你可以随时停止使用集成、撤销第三方授权，或通过 [email protected] 请求访问、更正或删除适用的个人信息。

We use reasonable access controls, transmission protection, and data-minimization measures, but no internet service can guarantee absolute security. You may stop using an integration, revoke third-party authorization, or request access, correction, or deletion of applicable personal information by contacting [email protected].

7. Children and policy changes

7. 未成年人及政策变更

本网站面向电商团队和一般成年用户，不以未成年人为目标。我们可能因服务、平台规则或法律变化更新本政策；更新版本会在本页面发布，并从页面显示的更新时间起生效。

The website is intended for e-commerce teams and general adult users and is not directed to children. We may update this policy when our services, platform rules, or legal requirements change; the updated version will be published here and take effect from the date shown above.